Retailers Ready For Christmas Gifts Return Rush


AND WE ARE LIVE, GARY NELSON CBS4 NEWS. NEW AT NOON, CHRISTMAS HAS COME AND GONE BUT THE MALLS ARE EXPECTED TO FILL UP, THIS TIME WITH SHOPPERS LOOKING TO RETURN OR EXCHANGE GIFTS THAT SANTA DIDN’T QUITE GET RIGHT. HE TRIED. WE’LL CHECK ON THE CROWDS. JOINING US LIVE FROM DOLPHIN MALL, IT LOOKS PRETTY BUSY. PEOPLE AREN’T JUST RETURNING OR EXCHANGING GIFTS THEY ARE BARGAIN-HUNTING, AND THERE ARE PLENTY OF BARGAINS TO BE HAD. 70% UP SIGNS ALL OVER THE PLACE. RETAILERS OPENING TODAY AFTER CHRISTMAS SALES WITH PLENTY OF DISCOUNTS TO LURE SHOPPERS BACK INTO THE STORES. JUST GETTING DEALS AFTER CHRISTMAS. HE MADE IT TO DOLPHIN MALL IN AN OPEN LOOKING FOR BUYS. HE FOUND PLENTY OF BARGAINS AT BATH AND BODY WORKS, HE’S ARTY THINKING AHEAD TO NEXT YEAR. HAND SANITIZER’S, LOTIONS, FRAGRANCES, 75% OFF. Reporter: WHAT ARE YOU GOING TO DO THAT ? PROBABLY SAVE IT FOR NEXT YEAR, OR ANY HOLIDAY — BIRTHDAY THE COMES ALONG. CAPPING A RECORD YEAR THIS YEAR, HOLIDAY SHOPPERS SPENT $598 BILLION, UP $33 BILLION FROM LAST YEAR. THE SECOND BIGGEST DRIVER OF RETAIL SALES IS GROSS OF THEM — OF DISPOSABLE INCOME. PEOPLE HAVE MONEY IN THEIR POCKETS AND ARE ABLE TO SPEND. I GOT GIFT CARDS FOR CHRISTMAS, WHAT BETTER WAY THAN TO COME OUT AND SPEND APPEARS OLIVIA HAS $200 WORTH OF GIFT CARDS AND SHE IS LOOKING FOR SALES WHERE SHE CAN PICK AND CHOOSE WHAT SHE WANTS. IT IS AWESOME, I LOVE IT. IT’S BETTER THAN RECEIVING A GIFT IN MY EXPERIENCE BECAUSE I CAN JUST GO OUT AND GET WHAT I WANT. I DON’T HAVE TO WORRY ABOUT RETURNING A GIFT, MAYBE IT’S A SIZE TOO BIG OR SMALL. OR UGLY. TRUE. Reporter: THE BIGGEST SHOPPING DAY OF THE SEASON IS BLACK FRIDAY AND SUPER SATURDAY, RIGHT BEFORE CHRISTMAS BUT DON’T COUNT OUT THIS WEEK, THIS WEEK ALONE RETAILERS EXPECTING TO RAKE IN BILLIONS.

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